Chalet Holidays Tignes Les Arcs La Plagne Meribel
Savoie Holidays - FAQ
Our Chalets

Our Chalets - FAQ

Whats included in the price.

Whats not included in the price.

Is the chalet ski in ski out.

How do I pay my Deposit or my Balance.

Can we arrive at any time.

How do I pay for Lift Passes.

How do I pay for Ski School.

How do I pay for Equipment.

I am vegetarian/vegan/wheat free/dairy free/allergic to certain other foods.

I have a severe nut allergy.

WIFI Internet access.

What happens if I book an airport transfer.

Whats included in the price
Champagne reception on day of arrival (excluding The Freeride Lodge).
Continental breakfasts with hot option each morning (not available on staff day off).
Afternoon tea with freshly baked cakes.
Delicious 3 course dinner with bottled French wine each night (excluding chalet host day off)
Nice linen & towels.
Mid week towel change.
Daily cleaning of your rooms and bathrooms
Local Tourist Tax
Responsible, happy & experienced chalet hosts

Whats not included in the price
Ski School
Lift Pass
Equipment Hire
Travel Insurance
Travel to France
Dinner on chalet hosts' night off

Is the chalet ski in ski out
All of our chalets are a short walk to village centre and ski lifts/piste. Usually just a couple of minutes.

How do I pay my Deposit or my Balance
All payments can be made by bank/credit card, bank transfer or cheque.

Can we arrive at any time.
No problem to arrive or leave at any time. Arrival - Your luggage can be left in the chalet garage until the chalet is ready for you. Usually by 3pm (at the latest).
Departure - You will need to be out of the chalet by 11am. Your luggage can be stored in the garage until you are ready to leave the resort.

How do I pay for Lift Passes
If booked through Savoie Holidays - We will collect your Lift Pases for you so you donĀ“t have to queue, they will be waiting in the chalet when you arrive.

Lift passes ordered through our office must be paid for at least 7 days prior to you arrival at the chalet. Payment can be made by bank or credit card.

How do I pay for Ski School
All payments will be to the ski school. We are very happy to offer advise regarding ski schools and type of lessons.

How do I pay for Equipment
Payment for equipment hire booked through our web site (Chalet Arabette and Ranjarde only) will need to be paid for at time of booking. If you use one of the local ski hire shops, payment is taken at the end of the week.

I am vegetarian/vegan/wheat free/dairy free/allergic to certain other foods.
We are very happy to cater for all kinds of diets; vegetarian, vegan, gluten-free, dairy-free etc. just let us know your requirements in advance on the Booking Form. If you have any food allergies, intolerances or dislikes, let us know as soon as possible so we can plan a lovely menu for you to avoid disappointment. It can be very difficult for our Chalet Hosts to adapt their menu on the spot if we have not had any prior warning of any allergies, intolerances or dislikes.

I have a severe nut allergy, can you guarantee a nut free chalet
We are committed to ensuring the safety of guests who have allergies. We provide a nut free menu but we cannot guarantee that the products stored in our kitchens will not contain traces of nuts (at factory source level) and it is your responsibility whilst in our chalets to ensure the person affected does not consume products which may contain nuts or traces of nuts. Our Chalet Hosts will identify the products that contain nuts or traces of nuts to you. Some items such as cereals will not be removed so as not to compromise the experience of other guests.

WIFI Internet access
All our chalets have free WiFi.

What happens if I book an airport transfer
You will need to e mail your flight details, airport and number in group. We will then give you a total price (return price). If this is O.K we will then confirm the transfer. You will be e mailed your driver details just before your holiday.

We are very careful who we choose to work for Savoie Holidays all our staff are chosen for their experience, age, friendliness and ability.

Discount ski and snowboard hire
Great food
using local produce when possible
Chalet Wine
All our catered chalets offer carefully selected bottled French wine.
Child Discount
Child friendly chalets
Our chalets have childrens cot's and high chairs.
Free Wi-Fi
Wifi Internet access all chalets
Massage Service
Most chalets offer a in-house massage service
iPod Dock
All chalets have iPod Docks
At your disposal
Hairdryer, washing machine, tumble dryer.
© Copyright 2017 - Chalet Developments Ltd, trading as Savoie Holidays - Company registered in the UK and France.
Savoie Holidays - Ski Chalet Holidays France - Tignes and Meribel

Savoie Holidays - Tignes and Meribel

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